<h1>Hi there. How can we help you?</h1>

Hi there. How can we help you?

You can email, call or send us a WhatsApp. We'll get back to you normally within 4 business hours.

Send us a message!

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Frequently Asked Questions

When will my order be dispatched & delivered?

All in-stock items will be dispatched the same day for orders received before 1pm Mon-Fri. Orders received after 1pm will be dispatched the following working day. We send in-stock orders on a Next Day delivery service.

For items that are supplied directly from our suppliers or made to order, these will have a longer dispatch and delivery time. Please check individual item pages for timescales.
If you wanted more accurate information please contact us.

Can I return any unwanted items?

Yes, we offer a 30 day money back guarantee on all products.

Please email us if you wanted to return any item during this period. All items must be sent back unused, unbuilt and in the original packaging. We will then issue you a full refund excluding any postage costs.

How do I check my order status / tracking information?

As soon as your order has been dispatched, you will be sent a tracking email. This will have details on how you can keep track of your order, right up until it is delivered to your door.

© 2026 Racking Depot - Unit 3, Gun Hill, Horam, TN21 0LA. Company No: 08905729

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